Why Do We Need Managed Services For Our Network?
Your computers are the machinery that runs your business. Every bit of down time costs you money. Just like manufacturers do preventative maintenance to keep their machinery working efficiently, your computer network also needs regular maintenance to keep it running smoothly.
If you are not in the business of IT support then it makes no sense for you to self-manage your network. Using on-call consultants for basic maintenance has also become a costly proposition for most SMBs. Add to that the delays between the time you notice a problem and it actually getting fixed. All this extra downtime is costing you money.
Remote Support is More Cost Effective
NetCanary’s electronic management technology has changed the way SMB companies can maintain and manage their IT systems. No longer do you have to wait for things to break before your network gets attention. With NetCanary watching over your network, many problems can be seen and corrected before they impact your staff. Our modern automation technology alerts our technicians whenever specified events occur on your network. This allows us to directly focus on areas that need attention. Without this automation, a technician would waste valuable time hunting around for possible problems. NetCanary show us exactly where to look.
Thanks to our secure remote access capabilities we can fix most problems remotely over the internet. For you this means problem resolution in minutes, not hours! Plus your network security is not compromised. This is an important factor for organizations in regulated industries such as medical, legal, insurance, and financial services.
We Keep Your Software Up To Date
Patches and updates are released regularly for your operating systems and key applications. These fix problems with security and make them run better. Without these updates applied your software is vulnerable to threats that can damage your systems, or worse, make them available to attackers.
NetCanary contains a sophisticated asset inventory system that tracks every piece of software installed on your computers. Using the industry’s leading database of application revisions we identify those that need updates. Every week your management node will download these updates once and then apply them to all the machines on your network that need the updates. This is far more efficient than you downloading and updating each workstation and server individually. We normally schedule these updates to apply after hours so your staff is not interrupted by the installation process.
Uptime Not DownTime
The old way of providing network support relied upon you to call a technician when something broke. Then you wait for someone to come find your problem. No telling how long it would take to find and fix it. With this outdated "reactive" support model you pay when things go wrong. Your IT consultant gets paid when things break down. There is no incentive to make your network as reliable and efficient as possible.
NetCanary changes the whole support model for SMB companies. Our goal is to make your network run as close to 100% as possible. No longer do you pay unknown amounts every time your network breaks down. Your investment with NetCanary gets you uptime, instead of paying for downtime. This is why we call NetCanary your “Proactive Network Management” solution.
Support You Can Budget
Cost of supporting computers is a common complaint among business leaders. Something goes wrong on your network and the support bills start piling up. How much will it cost this month? Business owners and financial managers commonly agree that the unknown support costs are one of their most aggravating management issues.
NetCanary is a subscription-based service. There is no hardware or software to buy. No staff to hire. You pay a reasonable monthly fee based upon the number of servers, workstations and network devices. We provide the management node and all the services required to meet your contracted service level. All monitoring, notification, and remote support is done for you. The only extra charges you might pay are for consulting, implementation of new equipment or software, or services that are not part of maintaining your existing IT infrastructure.
NetCanary gives you a predictable budget for IT support.
